What You’ll Learn
Prepare for a career in one of the region’s most service-driven and fast-moving industries.
The Retail, Hospitality and Tourism Technology program combines hands-on learning with technical training in customer service, hospitality operations and retail management. You’ll build practical workplace skills while learning how businesses create positive guest and customer experiences across lodging, retail and tourism environments.
You will learn how to:
- Build strong customer service and communication skills
- Understand retail operations and hospitality industry fundamentals
- Gain exposure to hotel and front desk operations
- Learn event planning and service-oriented business practices
- Develop leadership and workplace professionalism
- Strengthen digital and technical skills used in modern service industries
- Explore marketing, sales and business support concepts
- Practice problem-solving in real-world customer and guest scenarios
- Prepare for industry-recognized certifications that support career readiness
IC3 Digital Literacy, the National Retail Federation, and the American Hotel & Lodging Association training and certifications are integrated into the program, maintaining quality assurance and access to leading industry participants.
The program is designed to help you develop the people skills, business knowledge and technical confidence needed to succeed in customer-focused environments.
Workforce Ready in Months
What You Can Do
Retail, Hospitality and Tourism Technology can prepare you for careers in retail, lodging, guest services and related service industries.
Employers in these fields look for team members who can communicate effectively, manage customer interactions and support day-to-day operations professionally. If you enjoy working with people and want a career in a dynamic service environment, this program can help you get started.
